Service line
Collection as a Service
A self-onboarding business line for organisations that want Debtica-supported receivable treatment without building a full collection operation themselves.
Built on Collection
A service model, not a seventh module
The six Debtica modules stay unchanged. Collection as a Service packages the Collection module, onboarding, prepaid invoice capacity and subscriber-facing tracking into a repeatable cloud service offer.
Self onboarding
Prepaid receivables
Subscriber tracking
Managed service model
For customers who want outcomes, not another operational tool
Collection as a Service is aimed at smaller businesses, lenders, service teams and recurring receivable owners who need disciplined follow-up, but do not want to configure and run a complete collection department. They can request onboarding, prepay a receivable volume, upload invoice-style receivables and follow progress through a controlled subscriber workspace.
SMEs
Invoice receivables
Prepaid capacity
Cloud service
Onboarding
Public request flow creates a controlled subscriber organisation after payment and activation
Prepaid
Invoice capacity is bought in advance and tracked before receivables are launched
Intake
Customers upload or enter receivables into a guided review-and-launch process
Tracking
Subscribers see assignment status, launched items, remaining balance and treatment progress
The problem
Many companies have receivables, but no collection operating model
Running follow-up well needs process, sender identity, controlled messages, capacity tracking and evidence. For many organisations, that is too much infrastructure for the volume they need to handle.
No dedicated team
Receivable follow-up competes with normal finance work when there is no clear owner, queue or repeatable treatment model.
Hard to govern
Manual emails and spreadsheets make it difficult to prove what was sent, when it happened and which invoices are still active.
Small volumes still need discipline
Even a modest number of overdue invoices needs consistent reminders, visible status and a safe way to stop or close treatment.
How it works
Four steps from onboarding to visible treatment
The service flow keeps the subscriber experience narrow and simple while the underlying Collection module handles the operational discipline.
Request
The customer submits company and contact details through the public onboarding flow.
Prepay
A receivable count is prepaid and stored as service capacity for that subscriber organisation.
Submit
The subscriber uploads or enters invoice receivables, reviews candidates and launches the selected assignment.
Track
The subscriber follows assignment status, remaining balance, actions and closures from a focused tracking view.
Service features
A simple customer-facing service on top of controlled Collection operations
The subscriber sees a narrow, understandable service flow. Debtica still keeps assignments, contacts, messages, capacity and audit evidence structured underneath.
Public self-onboarding
A focused onboarding flow collects company, contact, country, language, payment preference and prepaid receivable count.
Narrow subscriber access
Subscribers receive a limited access group for Service Tracking and Intake, not full enterprise admin rights.
Prepaid invoice balance
Receivable capacity is bought upfront, tracked centrally and rechargeable as the customer needs more volume.
Guided receivable intake
Customers submit invoice-style receivables through a shared workbook shape or manual entry before launch.
Customer-centric treatment
Multiple invoices for the same customer can share one treatment conversation instead of creating disconnected follow-up.
Assignment tracking
Each upload or manual intake is its own service assignment with visible status and closure controls.
Sender identity control
The subscriber remains the business sender while Debtica provides the technical communication service layer.
Built-in upgrade path
Customers can later move from the service package toward the full Collection module or connected Debtica modules.
Who it is for
A business line for recurring receivable owners
Small businesses
Need controlled follow-up but do not want to build their own collection process.
Lenders and merchants
Want a prepaid service package for invoice or receivable treatment.
Service providers
Need a repeatable way to handle customer receivables with visible tracking.
Growth customers
Can start with service onboarding and later expand into the full Debtica platform.
Platform fit
Separate go-to-market offer, same Collection foundation
Collection as a Service should be presented as a service business line, not as a new module. It uses the Collection module foundation and can later connect to Document, Report, Migration or the wider platform when the customer needs more control.
Service offer
Collection as a Service
Self-onboarding, prepaid capacity and subscriber tracking for customers that want managed receivable treatment.
Product module
The full Collection module remains available for organisations that operate their own collection teams, journeys, assignments and supervisory workflows.
Ready to start
Start with onboarding or request a guided walkthrough
For a self-service start, use the onboarding flow. For a business discussion, use the demo form and we will walk through the service model with you.
Get in touch
See Debtica in action
Tell us which module is most relevant for you and we will prepare a walkthrough around your real workflow.
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- SaaS and on-premise options
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- Response within one business day
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